Compliments & Complaints

Your feedback helps us improve. Whether you have a compliment to share or a concern to raise, we want to hear from you.

Our Complaints Process

1

Acknowledge

We acknowledge receipt of your complaint within 48 hours

2

Investigate

We investigate the matter and gather relevant information

3

Resolve

We aim to resolve complaints within 14 business days

Other Ways to Reach Us

You can also submit your feedback through these channels: